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How to compare cleaners fairly (it's not just the hourly rate)

Two quotes can look similar and deliver very different value. Here's a checklist for comparing domestic cleaning services like for like.

skrhyb editorial team2 min read

The cheapest quote isn't always the best value, and the most expensive isn't always the best service. A fair comparison looks at what you actually get for the money.

Start with hours and frequency

Price only means something next to the time it buys. A two-hour weekly visit and a ninety-minute weekly visit are not the same service, even at the same price. Convert both quotes to a monthly figure (weekly visits × 52 ÷ 12) and note the hours per visit.

Compare the task list, not the job title

"Regular clean" can mean anything. Ask for a written list of what's included — for example kitchen surfaces, bathrooms, hoovering, mopping, dusting, changing beds. If one quote includes ironing or inside-window cleaning and the other doesn't, they aren't directly comparable.

Check the extras

  • Travel or parking charges — sometimes charged per visit.
  • Products and equipment — does the cleaner bring them, or do you supply them?
  • Minimum booking lengths for one-off or deep cleans.

Look at the terms

Notice periods, minimum terms and cancellation fees all affect the real cost of a service if your circumstances change. A slightly higher price with flexible terms may be the better deal.

Read reviews with their sample size in mind

A business with five glowing reviews and one with several hundred mostly-positive reviews are not equally well understood. Small samples swing easily. That's why skrhyb shows a confidence label next to ratings, and why our ranking explanation adjusts small samples towards the platform average rather than letting them dominate.

Ask what happens when things go wrong

What if the cleaner is ill? Will they send a replacement or reschedule? How do you raise a complaint? A clear answer here is a good sign.

Our comparison labels

When skrhyb compares an alternative provider with one you already use, it labels the match as closely comparable, partially comparable or not directly comparable, and only calculates a "potential saving" for close matches. We think that's the honest way to compare services — and it's a good habit to apply yourself.